Welcome to Kitab Corner! Our goal is to provide you with a seamless shopping experience from the moment you place your order until it arrives at your doorstep. This Shipping Policy outlines our shipping practices and procedures to ensure you understand our process.
1. Order Processing
- Orders placed on the Kitab Corner website after 11:30 AM will be processed and picked up for shipping the next business day. Orders placed before 11:30 AM will be processed the same day.
- Business days are Monday through Friday, excluding public holidays.
2. Shipping Time Frame
- The approximate delivery time for orders is 5-8 days from the date of shipping. Please note that this is an estimate and actual delivery times may vary based on your location, shipping service disruptions, and other external factors beyond our control.
3. Shipping Methods
- Kitab Corner utilizes reputable courier services to ensure your order arrives safely and in a timely manner. Shipping methods may vary depending on the destination and package size.
4. Shipping Costs
- Shipping costs are calculated based on the weight of your order and the shipping destination. The final shipping cost will be displayed at checkout before you confirm your order.
- From time to time, Kitab Corner may offer promotional shipping rates or free shipping on orders that meet certain criteria. Please check our website regularly for any ongoing promotions.
5. Tracking Your Order
- Once your order is dispatched, you will receive a shipping confirmation email that includes a tracking number and a link to track your package online.
- If you have any questions about your order status or shipping details, please contact our customer service team for assistance.
6. Delivery
- Please ensure that the delivery address provided at checkout is accurate and complete to avoid delays.
- If you are not available to receive your package upon delivery, the courier service may leave a notice card with instructions on how to retrieve your order.
7. International Shipping
- Currently, Kitab Corner ships only within India. We plan to expand our shipping services to include international destinations in the future.
8. Contact Us
If you have any questions or concerns regarding your order or our Shipping Policy, please do not hesitate to contact our customer service team. We are here to help make your experience with Kitab Corner as smooth and enjoyable as possible.
Additional Note on Shipping / NDR / RTO
If a customer provides incorrect delivery details, such as the wrong phone number, pin code, or address, the courier will be unable to deliver the product to the correct location. In cases where the package is returned to origin (RTO) or marked as non-delivery (NDR), the customer will not receive a refund. Delivery charges and return-to-origin (RTO) fees will be deducted from the refund amount to cover shipping expenses.
Please ensure your details are accurate to avoid such issues.
Thank you for choosing Kitab Corner for your reading needs. Happy reading!